The right tech, every time
Every emergency goes to the tech who covers that trade and zip, by text and a phone call. They press 1 or reply YES to take it. The on-call week is in Help.
Try Iris free for 14 days with code IRIS-UCQ3UK. 60 minutes of real calls on your own line.
After-hours dispatch and 24/7 answering for HVAC, plumbing, electrical & roofing
The answering service that knows the trades.
Answer with Iris answers every call you forward, sorts it in seconds, and sends real emergencies to the right on-call tech. Everything else is lined up for the morning. You sleep through the rest.
All-Day Desk also books, moves, and cancels appointments on your calendar. She never takes a card.
Trial needs code IRIS-UCQ3UK and a card at checkout. Cancel before day 14 and you pay nothing. No setup fee. Month to month.
Not ready yet? Call her first: daytime (817) 612-6304 · after hours (817) 769-6972 · use zip 76135. Then see what your tech got
Example call · 2:14 amZip 76135 covered
No heat — furnace is out
“It’s 25 degrees and I’ve got a baby in the house.”
- 2:14Answers as your shop — AI and recording disclosed
- 2:15Reads your $125 after-hours trip fee. Caller agrees.
- 2:16Texts and calls Rick, your on-call HVAC tech
- 2:18Rick presses 1 — the job is yours
After-hours emergency on every desk. She says only the trip fee you typed, or nothing if you left it blank. She texts and calls the tech who covers that trade (you can switch the call off and keep texts only). She never says a truck is rolling.
Books into the board you already runJobberHousecall ProGoogle CalendarOutlookApple CalendarHousecall Pro requires its MAX plan. Google, Outlook, and Apple connect through a free Cal.com account.
Not just answered. Dispatched.
Taking a message is the easy part. Here’s what Answer with Iris does after “hello”: she sorts the call, routes it to the right tech, and follows up until someone says YES.
Your fee, agreed before every visit
Day or night, she states your service-call fee before she books a visit on All-Day Desk and All-Day Plus. After hours, she states your trip fee before a tech is sent, on every desk. No yes, no visit. She says only the amount you set.
Spanish when they need it
She switches to Spanish for the whole call, then gives you the job in English.
Gas and fire go to 911
Gas, a carbon monoxide alarm, smoke or fire, sparking wiring, flooding near electrical, or someone hurt: she tells them to leave the building and call 911 or their gas company from outside, sends no tech, and alerts you. On water near electrical the alert is marked urgent with their number, so you decide whether to send someone.
Books on All-Day Desk
All-Day Desk and All-Day Plus put the next open time on Jobber, Housecall Pro (MAX plan), or your calendar. Night Desk and Emergency Desk do not book.
Transfers that never dead-end
During shop hours she briefs your office before connecting. Nobody picks up? She takes the message and texts you.
See why every call went the way it did
Every call recorded and transcribed. Ask “why didn’t she book my 2 pm caller?” and get the real reason.
A bill that can’t run away
Extra minutes are $0.20. At $250 extra she switches to taking messages — unless you keep her on.
From the call to the finished job
Your tech gets the job on their phone. You see every step.
Answer with Iris doesn’t stop at a message. She gets the job to your on-call tech, and they work it from a job card on their phone. No app to install and no login.
- 1She texts and calls your on-call techA real emergency after hours reaches the tech who covers that trade and zip, by text and by phone call. Press 1 or tap Accept to take it. Press 2 or tap Pass and it moves on to the next tech or to you.
- 2The job card opens on their phoneName, address, gate code, and what’s wrong. Call the customer, text them from the tech’s own phone, or get directions in one tap.
- 3On the way, Arrived, DoneOn an emergency, your tech taps through the job and each step shows on your Iris desk, so you know where it stands without a phone call. A booked visit on Jobber or Housecall Pro is marked there, the way your techs already work.
- 4Notes and photos from the jobParts needed, what they found, what’s next. Up to 6 photos per job. On a booked visit, the notes and photos go straight onto the job in Jobber or Housecall Pro.
On All-Day Desk and All-Day Plus, booked visits land on your Jobber or Housecall Pro calendar. Iris puts an available tech who covers that trade on each one, and it shows on their schedule once you link them on Team. Every note and photo shows on your Iris desk.
Built for trades. Not salons.
She knows a gas leak from a drip.
Call either live demo line and say any of these to her.
Try the live demo
or call (817) 612-6304 (daytime) · (817) 769-6972 (after hours)
Use zip 76135 when she asks. That zip is on this test shop’s list.
The caller saysAnswer with Iris does
“I smell gas in the kitchen.”
Tells them to leave the building and call 911 or the gas company from outside. Sends no tech. Alerts you right away.
“Furnace is out, 25 degrees — no gas smell.”
After hours she reads the trip fee you typed, then texts and calls the tech if they agree. Blank stays quiet.
“The kitchen faucet drips.”
All-Day Desk books the next open time. Night Desk and Emergency Desk do not book.
“My zip is 76135.”
That’s on this test shop’s list. She takes the job in the usual area.
What are missed calls costing you?
Move the sliders to match your shop. This is your estimate, from your numbers.
Your estimate
Jobs going to the next shop each month
$3,033
All-Day Desk is $497 a month. At your numbers, saved calls cover it about 6.1 times over.
Start free for 14 daysAsk any answering service these 8 questions.
Then compare the answers to ours.
Ask themAnswer with Iris
Who rolls at 1 a.m.?
After hours she asks now vs wait. If they say now, she says only the trip fee you typed, then texts and calls the tech tagged for that trade. She never says a truck is rolling.
Do you text and call the right tech for the trade and zip — and escalate if they don’t answer?
Yes. Each emergency goes to the tech who covers that trade and zip, by text and by phone call. They press 1 or reply YES to take it, 2 or NO to pass. If they don’t answer, the job moves on. The on-call week is in Help.
Do you get my fee agreed before a visit or a dispatch?
Yes, day and night. On All-Day Desk and All-Day Plus, she states your service-call fee before she books any visit, including during shop hours. After hours, when a caller needs someone now, she states your trip fee before a tech is sent, on every desk. If they say no to the service-call fee, she does not book; if they say no to the trip fee, no tech is sent: on All-Day Desk and All-Day Plus she offers the next open appointment, and on Night Desk and Emergency Desk the shop calls them back in the morning. She says only the amount you set, and nothing if you leave it blank.
What happens when someone smells gas?
Leave the building and call 911 or the gas company from outside. No tech sent. You’re alerted.
Do you book straight into Jobber or Housecall Pro?
All-Day Desk and All-Day Plus only, into Jobber, Housecall Pro (MAX plan), or Google, Outlook, and Apple. Night Desk and Emergency Desk do not book.
Can I hear every call and see why it went that way?
Yes. Recordings, transcripts, and the reason behind every call.
What does a storm month do to my bill?
Extra minutes stop at $250 unless you choose to keep her on.
Is there a setup fee or a contract?
Neither. Live today, month to month.
Simple plans. No setup fee.
Start free for 14 days with code IRIS-UCQ3UK. Month to month after that.
Emergency Desk
$149/mo · 200 min
Nights and weekends for one trade. A true emergency texts and calls you or your one tech.
Start freeNight Desk
$297/mo · 300 min
After hours for every trade you run. A true emergency texts and calls the right tech. She does not book.
Start freeAll-Day Desk
Most shops$497/mo · 1,200 min
Day and night. Books appointments. A true emergency texts and calls the right tech.
Start freeAll-Day Plus
$797/mo · 3,000 min
Everything in All-Day for high-volume, multi-trade shops.
Start freeEvery plan: AI and recording disclosed on each call · Never takes a card · Spanish · Recordings and transcripts · Annual plans save 20%
Your competitors’ voicemail is your next job.
Trial needs code IRIS-UCQ3UK and a card at checkout. Cancel before day 14 and you pay nothing. No setup fee. Month to month.