Free 14-day trial, 60 minutes — code IRIS-UCQ3UK
All-Day Desk
24/7 answering for trade shops — not a generic receptionist
Most AI receptionists are built for any business that books by phone — salons, law offices, vets, and a trade shop on the same script.
Answer with Iris is a desk for HVAC, plumbing, electrical, and roofing only. After hours stays on Emergency Desk and Night Desk.
All-Day Desk is 24/7 when you leave the line forwarded. All-Day Plus is the same desk with more minutes.
What 24/7 means here
It means you can forward the published shop number whenever you cannot pick up.
Shop hours: now vs the calendar. No trip fee.
After hours: now vs wait until you open. Trip fee only if you typed one and they said now.
She still never takes a card. She still never says a tech is rolling.
Night Desk vs All-Day Desk
| Night Desk $297 | All-Day Desk $497 | |
|---|---|---|
| When | After hours, nights, weekends | Day and night if the forward stays on |
| Minutes | 300 | 1,200 |
| Books a time | No | Yes — next open time, including same-day afternoon |
| Trip fee | After hours only, if typed | After hours only. Never on shop-clock calls |
| Connect to office | No | Yes if someone picks up during shop hours |
Emergency Desk is $149/mo for 200 minutes — one trade, after hours, nights and weekends. She does not book. It is not 24/7. All-Day Plus is the same day-and-night desk at $797/mo for 3,000 minutes. Support tickets on Plus are read first.
Generic 24/7 receptionist vs this desk
| Generic AI receptionist | Answer with Iris | |
|---|---|---|
| Who it is for | Any business that books by phone | HVAC, plumbing, electrical, roofing |
| Trip fee | Often guessed or scripted loosely | Only the dollars you typed — or silent |
| Takes a card | Sometimes | Never |
| After-hours vs daytime | Often one script all day | Shop clock vs night rules |
| 911 / life safety | Varies | Hang up and dial 911. The shop gets a 911 card |
| Board | Calendar or a generic booking form | Jobber, Housecall Pro, or calendar on All-Day |
| Concurrent calls | Often sold as unlimited | 20 live across all shops. Storm overflow to 60. Not unlimited. |
| Price shape | Minute buckets vary; some 40¢ overage | Flat desk + $0.20/min over, capped at $250 |
When a generic receptionist is enough
A salon booking a cut, a law office taking a name, a vet boarding a dog — that is not this product.
If you need one bot that also runs a dental office, buy that.
If the call is no-cool, a burst pipe, sparking, or a storm leak, use a trade desk.
Hear it
Call (817) 612-6304. Try “the AC died, can someone come now?” at night. Try “I want a tune-up next week” during the day. Zip 76135. She greets as Acme Shop.
Questions
- Does Answer with Iris work 24/7?
- Yes on All-Day Desk and All-Day Plus, if the forward stays on. Emergency Desk and Night Desk are after hours only. They are not 24/7.
- Do I have to answer during the day too?
- No. Emergency Desk and Night Desk are after hours, nights and weekends. All-Day Desk is the 24/7 plan when you leave the forward on.
- Will she charge a trip fee at 2pm?
- No. Shop-clock calls never hear a trip fee.
- Does she take payment?
- No. She never takes a card.
- What trades?
- HVAC, plumbing, electrical, and roofing only.