Free 14-day trial — use code IRIS-UCQ3UK
Trip fee
She only says the fee you typed.
If you charge one, we disclose it. Type dollars on the shop desk. After hours she asks emergency vs morning first. Only if they say tonight does she say that amount — once, before she pages tonight or promises a visit. Morning jobs never hear a trip fee. During shop hours she never mentions a trip fee. If the caller declines, Booked Desk and Shop Desk offer the next calendar appointment. Night Desk takes a morning callback — she does not page tonight. Calendar appointments on Booked Desk are morning only and never hear the trip fee.
If you don't, she stays quiet. Blank field means she never mentions a trip fee and never invents $89 because “most shops do.”
She still does not take cards or quote the repair. The trip fee is yours. We only say it.
What Answer with Iris would say
There's an after-hours trip charge of one hundred twenty-five dollars. That's to get a tech out. The repair is extra. Does that work?