Legal

Texts from Answer with Iris

Last updated: 21 September 2026

Shop details: check the SMS box or pick Email only. Not required to create an account or pay. Unchecked = we email, we do not text that cell.

Answer with Iris sends transactional SMS only — job cards, YES/NO dispatch, a receipt when a tech accepts, and one morning callback list. Not to the caller. Not marketing. Not coupons. We do not buy lists. We do not blast callers. See every sample, with dummy names: Sample texts.

How shop owners opt in

The live checkbox is on Shop details after login at answerwithiris.com/app. Checkout also has the same optional box. This page is the public copy of that exact unchecked box, so a reviewer does not need an account. The owner types a US mobile on the shop profile, then may check this box. The box is never pre-checked. They can pay without checking it. If they skip it, we email the shop. We do not text that cell.

Shop details / checkout SMS consent (public copy — not pre-checked)

Mobile number

Transactional job texts only if SMS is opted in. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help.

Yes, I agree to receive automated transactional texts from Answer with Iris about jobs, dispatch (YES/NO), and morning callback lists. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent is not required to create an account or pay. Privacy: https://www.answerwithiris.com/privacy Terms: https://www.answerwithiris.com/terms

Message frequency: varies with inbound calls. A busy night may be several texts; a quiet night may be none.

Message and data rates may apply depending on your mobile plan.

Help & Stop: Reply HELP for help or STOP to cancel any time. Support: support@answerwithiris.com

Terms · Privacy

Technicians

The shop owner adds a work cell on Desk → Schedule. That number gets job cards and YES/NO for that shop only. The owner confirms it is a work cell. YES and NO are job replies, not subscribe keywords.

Callers

We do not text the caller. They dialed the shop. They never opted in to automated SMS. The job stays on the desk. Tonight’s tech may get YES/NO. We do not buy lists. We do not send marketing SMS. We do not blast callers.

START and UNSTOP

START and UNSTOP re-enable a number that previously replied STOP. They are not a public join keyword. New users cannot subscribe by texting START. New opt-in is only the web form above.

Opt-out and help

Reply STOP to cancel. Reply HELP for help, or email support@answerwithiris.com. Message frequency varies. Message and data rates may apply. Carriers are not liable for any delayed or undelivered messages.

Mobile numbers are not shared

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

What reviewers need

Public pages: Privacy · Terms. Consent is a separate, unchecked box on checkout. Paying does not require the SMS box. Opt-out is STOP. Help is HELP or support@answerwithiris.com.