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roofing
Storm call while you’re on a pitch — Answer with Iris still picks up.
Roofing has the spikiest after-hours phone of any trade. Most nights are quiet. Then a hail or wind storm rolls through.
When a hail or wind storm hits, every homeowner with water coming through the ceiling calls at the same time. That surge is the whole game. The roofer who answers gets the job. The one whose voicemail picks up loses it to the three competitors the homeowner calls next while the bucket fills.
She answers in two rings and can take more than one call at a time. We hold a set number of live calls across all shops. We do not promise unlimited. After the address she asks the roofer’s question first: is water coming into the house right now? An active leak into the home during or after a storm pages tonight’s on-call tech with the address so you can get a tarp on it before the damage spreads. A missing shingle, a gutter, or a “come give me a quote sometime” call becomes a morning appointment — so a slow night’s worth of quote requests does not wake your crew.
She never takes a card and never quotes the job. Only the after-hours trip fee you typed, and only after they say tonight, so the storm-panicked homeowner knows what a tonight visit costs and you are never bound to a number she made up. Name, cell, full address, and whether water is actively coming in, read back, English or Spanish.
For roofing shops, the value shows up on exactly the nights that matter most — the storm nights when your phone would otherwise ring twenty times in an hour and you can only answer one. Answer with Iris picks up those storm calls, sends the active-leak emergencies to your on-call tech, and lines up the rest for morning. One recovered storm-leak job usually pays for months.
The math
One storm-night tarp job at your ticket covers a long stretch of Night Desk ($297). The leak they called about at 9pm does not wait for your morning list.
Hear her. Call (817) 612-6304. Try water coming through the roof tonight, then a missing shingle that can wait. Use zip 76135 when she asks for the address. She greets as Acme Shop and covers HVAC, plumbing, electrical, and roofing. A zip not on the shop list: she still takes the job, tells them it is outside the usual area, and texts the shop. They decide whether to go. She does not hang up. Live Acme Shop test line — HVAC, plumbing, electrical, and roofing.
Takes a few minutes. No signup fee. Built for roofing companies.
On the job
Sample call
Text-only sample — not a live recording. Trip fee only if you typed one. Blank field = she never mentions a fee. How trip fees work.
Active leak in a storm → tonight. Estimate / insurance photos / missing shingle → morning.
How it works
1
Turn Iris on in the phone desk. Pick this phone’s carrier — Verizon, AT&T, or T-Mobile each use a different code. Tap Call. Then call the shop from another phone. We cannot flip the carrier from the app.
2
AI assistant, recorded. Spanish if they speak it. After hours she asks if they need someone now or it can wait until you open. Trip fee only after they say now, and only if you typed one. Name, cell, then street, city, and zip in one ask. Unit if it matters, problem. Never takes a card. During shop hours she asks now vs the calendar — she does not talk like it is night.
3
Active leak during a storm, tarp that won’t hold → she texts the tech who covers that trade a job card and copies you now. The tech texts YES or NO. YES gets You’re on it. Estimate, insurance photos, “we noticed a stain” → jobs stay on your desk. At open you get an email of last night’s jobs — not a 2am ping.
Desks
Every plan answers after hours and texts the tech who covers that trade on a true emergency. At open you get an email of the jobs Answer with Iris took. Create an account free — no signup fee. Minutes over the plan bill at $0.25. Annual desks are 20% off prepaid. You cannot forward your line or go live until billing. Full pricing.
How it works, start to finish
Create your account. Free. No card. No signup fee.
Set up your shop inside the desk. Zips you cover, the trades you do, after-hours trip fee (or leave it blank), billing address for tax. After you pay: Schedule — add techs, tag what they cover, tap the week. Two techs and no rotation: emergencies text you, not them. Untagged techs on a multi-trade shop are not paged.
Enter payment. This is the moment you are charged. Monthly desks bill immediately. Nothing is charged during step 1 or 2. A trial code we issued skips the charge here — card still on file, $0 until the trial ends. No code = you pay at this step.
Forward your line. Pick the carrier on that phone, tap Turn Iris on, confirm the call, then call the shop from another phone. If Iris greets you, you are live.
You can finish steps 1–2 and stop there. Payment only happens at step 3, when you are ready to go live. A free account cannot forward the line or take after-hours calls until billing is done.
Most roofing shops start here
$297/mo
She answers after hours. A true emergency texts the tech who covers that trade. Quotes, insurance photos, and a stain they noticed last week wait until morning — no 2am ping. One hour before you open you get an email of last night’s jobs (name, cell, address, problem). Sign in at answerwithiris.com anytime to see the jobs and play the recordings. 250 minutes.
Night Desk is after-hours intake. No calendar write. No booking credit. See refunds.
Flagship
$497/mo
Includes everything on Night Desk
Plus: when they pick a morning time, she puts it on Jobber, Housecall Pro, or Cal.com if you connected one. Nothing connected yet: she still takes the job; times come from shop hours until you connect a board. Tonight’s emergency is still a text to the tech — not a calendar slot. Same morning email of what Answer with Iris took. Sign in at answerwithiris.com to play the recording and see the job. 400 minutes.
Not Jobber’s $29 bot, not voicemail: she speaks your trip fee, texts the tech who covers that trade on a true emergency, writes the job on your board, and you get a morning brief with every call and appointment from the night.
If she took a complete job and we failed to deliver it, we credit one month. Not Night Desk. No credit if owner texts were off. Not a promise they hire you. Rules.
Nights + weekday overflow
$797/mo
Includes everything on Booked Desk
Plus: weekday overflow. When the line is forwarded during shop hours she uses your clock — she will not ask tonight vs morning. A true emergency texts today’s tech with no after-hours trip fee. Everyone else gets the next open time on the calendar. Same morning email. 800 minutes.
If she took a complete job and we failed to deliver it, we credit one month. Not Night Desk. No credit if owner texts were off. Not a promise they hire you. Rules.
Free tool
Plug in your average Roofing ticket and how many after-hours calls you figure go to voicemail — see the number for yourself.
This page is Roofing. Other trades: HVAC · Plumbing · Electrical
Estimated loss
$1,100/mo
$13,200 a year, if this month is typical.
Night Desk is $297/mo. At a $550 ticket, one recovered call a month already covers it.
This is a rough estimate based on the numbers you enter, not a guarantee of results — every shop’s after-hours volume and close rate is different.
FAQ
Instead of
| Voicemail | Live answering | Answer with Iris™ |
|---|---|---|
| Callers hang up and dial the next Google result | Often pricey; scripts and fees vary | After-hours desk for HVAC, plumbing, electrical, and roofing |
| You find out in the morning | Trip fees can get fuzzy | Says only the fee you typed — or stays quiet |
| No clean job details | Cards / policies vary | Never takes a card. Own number, own zips |
Answer with Iris is an AI assistant — not a technician. She takes the job. She never says a tech is on the way. Full comparison · Trip fee rules · What voicemail costs
Tonight vs morning · Trip fee rules · What voicemail costs · AI vs live answering
For your trade
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Answer with Iris is an AI assistant, not a technician. She never takes a card.
