Pricing | Answer with Iris after-hours desk

Simple monthly desks

Every plan answers after hours and texts the tech who covers that trade on a true emergency. Minutes over the plan bill at $0.25. Annual desks are 20% off prepaid (Night $2,851.20 · Booked $4,771.20 · Shop $7,651.20).

How it works, start to finish

You can stop after step 2 with nothing charged.

1
Create your account. Free. No card. No signup fee.
2
Set up your shop inside the desk. Zips you cover, the trades you do, after-hours trip fee (or leave it blank), billing address for tax. After you pay: Schedule — add techs, tag what they cover, tap the week. Two techs and no rotation: emergencies text you, not them. Untagged techs on a multi-trade shop are not paged.
3
Enter payment. This is the moment you are charged. Monthly desks bill immediately. Nothing is charged during step 1 or 2. A trial code we issued skips the charge here — card still on file, $0 until the trial ends. No code = you pay at this step.
4
Forward your line. Pick the carrier on that phone, tap Turn Iris on, confirm the call, then call the shop from another phone. If Iris greets you, you are live.

You can finish steps 1–2 and stop there. Payment only happens at step 3, when you are ready to go live. A free account cannot forward the line or take after-hours calls until billing is done.

Most shops start here

Night Desk

$297/mo

She answers after hours. A true emergency texts the tech who covers that trade. Jobs that can wait stay on the morning list — no 2am ping. One hour before you open you get an email of last night’s jobs (name, cell, address, problem). Sign in at answerwithiris.com anytime to see the jobs and play the recordings. 250 minutes.

Night Desk is after-hours intake. No calendar write. No booking credit. See refunds.

Start Night Desk — free account

Flagship

Booked Desk

$497/mo

Includes everything on Night Desk

Plus: when they pick a morning time, she puts it on Jobber, Housecall Pro, or Cal.com if you connected one. Nothing connected yet: she still takes the job; times come from shop hours until you connect a board. Tonight’s emergency is still a text to the tech — not a calendar slot. Same morning email of what Answer with Iris took. Sign in at answerwithiris.com to play the recording and see the job. 400 minutes.

Not Jobber’s $29 bot, not voicemail: she speaks your trip fee, texts the tech who covers that trade on a true emergency, writes the job on your board, and you get a morning brief with every call and appointment from the night.

If she took a complete job and we failed to deliver it, we credit one month. Not Night Desk. No credit if owner texts were off. Not a promise they hire you. Rules.

Start Booked Desk — free account

Nights + weekday overflow

Shop Desk

$797/mo

Includes everything on Booked Desk

Plus: weekday overflow. When the line is forwarded during shop hours she uses your clock — she will not ask tonight vs morning. A true emergency texts today’s tech with no after-hours trip fee. Everyone else gets the next open time on the calendar. Same morning email. 800 minutes.

If she took a complete job and we failed to deliver it, we credit one month. Not Night Desk. No credit if owner texts were off. Not a promise they hire you. Rules.

Start Shop Desk — free account

What each desk includes

Included	Night $297	Booked $497	Shop $797
After-hours pickup in two rings	Yes	Yes	Yes
Emergency text to the tech who covers that trade	Yes	Yes	Yes
Morning job list + email	Yes	Yes	Yes
Never takes a homeowner card	Yes	Yes	Yes
Minutes included	250	400	800
Morning appointment on Jobber, Housecall Pro, or calendar	No	Yes	Yes
Weekday overflow on the shop clock	No	No	Yes

The things shops ask before they pay

How much is Answer with Iris?

Night Desk is $297 per month for 250 minutes. Booked Desk is $497 per month for 400 minutes and adds morning appointments on Jobber, Housecall Pro, or your calendar. Shop Desk is $797 per month for 800 minutes and adds weekday overflow. Overage is $0.25 per minute, billed to the shop. Annual prepaid desks are 20 percent off.

When do you charge me?

Creating an account is free. The first charge is when you pay on the shop desk. You cannot forward the line or go live until that step. A trial code we issued skips the charge — card still on file, $0 until the trial ends.

What happens if I cancel?

Cancel is at period end, not instant. You keep the Iris number until the date you paid through. Then the line is released. Pause is separate — callers go to voicemail until you Resume. We do not charge the next cycle while paused. The number is held.

Can I switch Night, Booked, or Shop later?

Yes, from the shop desk. Switching charges only the difference for the rest of this cycle — not a second full month. A downgrade is a credit on the account, not a cash refund.

Does Answer with Iris take a homeowner’s card?

No. She never takes a card. If you typed an after-hours trip fee, she says that amount only after they say they need someone tonight. The repair is between you and the customer.

Refunds and the booking-delivery credit: /refunds. Pause, cancel, invoices, and the card live on the shop desk after you sign in.

Night Desk is $297 a month